If you working directly with an agent it’s much better in case of issues. Sort of like taking your automobile to the guy standing on the corner doing Backyard repairs as compared to taking it to the Mercedes dealership.
A good way to help identify who you should be working with is to see if they are, directly, licensed and recognised by IATA, the international air transport association. This will give you some idea that they have actually met financial requirements and have had an annual audit.
Future.Travel ( IATA 37-30237-0) is a full service travel agency that has an online presence. In a world of commodity sales for both hotels and airfares, the discount airline tickets and hotel offers on the site are very competitive.
