At Future.Travel - Best travel website for airline tickets, no booking fee we are online and available for consultation via chat and a 24/7 call centre. Sometime the simplest issue turns into a huge issue, and it is best to ask before you buy if you have a question.
The advantages of online is the speed and a large selection of options readily sorted to meet your travel needs. The disadvantage in many cases is the inability to speak to someone about a question. Future.Travel manages that issue and is the perfect blend of do it yourself online with a support team to assist you if you have a question.